24x7 Support
Our USA based tech support call center is ready to provide the highest level of support when your customers need it. While the majority of our support calls are resolved on the first call, we have follow up procedures in place to ensure issues are resolved. Our hold times are under 60 seconds, which means callers don't sit on a hold and wait like with other call centers.
We proactively monitor the network devices as well as other critical network components such as bandwidth. Property managers, owners and clients will have access to our web portal to view network devices, bandwidth reports, help desk statistics and much more!
